Need Help? We're Here!

Support for CaratCam and CaratCam Plus

📲 App Not Opening?

Make sure you have installed the latest version of the APK. Go to Downloads, tap the file, and allow "Install Unknown Apps" if prompted.

🔐 Purchase Not Unlocking Features?

Close and reopen the app. If that doesn't work, try uninstalling and reinstalling the app. Still not working? Scroll down to contact us!

📸 Camera Access Issues?

Go to your phone settings > Apps > CaratCam > Permissions, and make sure Camera access is enabled.

✉️ Still need help?

Email us at caratcam2025@gmail.com

📞 Or call us at (503) 929-3443

📍 4736 Royal Ave #109165, Eugene, Oregon 97402